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Service Status
Reported availability across apps and platform services. See updates for affected services.
Apps
Chrome and Edge extensions for exam setup, checks, and proctoring.
Exam launches and proctoring on iOS, Android, and supported Chromebooks.
Desktop app downloads, updates, and connections used during exams.
Integrations & Access
Launches from Canvas, Blackboard, Moodle, D2L Brightspace, and other learning platforms.
Launch links for test takers, reviewers, and live proctors, plus webhooks.
Launch authentication and session access for integrated platforms.
Assessment Services
Regional connections for recordings and exam session events.
Recorded attempts processed into results and review timelines.
Exam attempts, recordings, annotations, and instructor settings.
Live Proctoring & Support
Real-time monitoring, audio and video delivery, and proctor chat.
In-product support for test takers and instructors.
Exam setup instructions and troubleshooting articles.
Websites
Product information and public pages on Proctorio.com.
Getproctorio.com installation, launch, and submission pages.
Public API documentation and integration guidance.
Delivery & Shared Services
Platform assets, configuration, language resources, models, and recorded media.
Name resolution and routing to service, website, and CDN origins.
Shared services for extension updates, launch redirects, and platform data.
Regional Infrastructure
Global services and ten regional API and authentication endpoints
Proctorio runs regional API, authentication, and data services across the Americas, Europe, Asia, Africa, and Australia. Recording and results processing use separate regional fleets. Website and CDN origins span the US, Europe, and Australia.
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Update History
Published updates by day · select a marked day to read its post
Need Help?
Visit the Help Center for setup and troubleshooting guidance, or use support chat in Proctorio. You can also email support@proctorio.com.
If your issue is not listed here, contact support with a description of the problem and the time it occurred.
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